Meet the Staff
Kathy
Appointment Coordinator – Lancaster
I am the first voice you hear when you call our office. I have been in orthodontics for four years and part of the Theurer Team all that time. I am most amazed with the changes that I see in our patients. I enjoy making patients feel welcome and comfortable and starting them on the best orthodontic experience possible. Our team wants all of our patients to feel confident with their smiles and to provide them with exceptional service! When you come to our office we will make you feel that YOU are important, and we will help you create an incredible smile.
I am married and have three children, along with our dogs Roxy, Winston and Grace. I am originally from Redding, CA, but have been in Lancaster since 2005.
Pam
RDA, Invisalign® Coordinator – Lancaster
I have been an assistant for 13 years and have been with Dr. Theurer since 1997. After interning for Dr. Theurer, I realized how much fun it was working with him and patents who loved seeing the difference with their smiles. My favorite thing about orthodontics is seeing patients’ teeth change into happy smiles and how much fun our patients are. Our staff is a big family and watches out for each other.
I am married and have two daughters and three dogs and cats. Originally from Cerritos, CA, I have lived in Lancaster since 1980.
Monica
RDA – Lancaster
I have been an assistant for 15 years and have been with Dr. Theurer since 1998. My biggest job is to help scared, nervous patients leave with a big smile and a new set of braces. My favorite thing about orthodontics is seeing the braces come off and the look on patients' faces with their new BIG smiles and the confidence they now have. I enjoy the new friendships and the conversations I have throughout the day with our patients. My profession is not only the way to provide for my family, but everyday I leave work knowing I made someone’s day great.
I am married and have three boys and Merlin, our dog. I have lived in Lancaster all my life.
Juli
RDA, Financial Coordinator – Lancaster
I have been in orthodontics for 30 years and have worked for Dr. Theurer since 1996. I originally thought orthodontics was a fun profession because people come in wanting straight teeth and not so much for aches and pains. I enjoy seeing our patients' teeth turn into great smiles and love to hear what they enjoy doing and the stories about their lives. Dr. Theurer is great to work for! He stays positive and is never critical. We have all worked here a long time and are a great team.
I am married and have three children along with two dogs. I am originally from Storm Lake, IA, and moved to Lancaster in 1963.
Debra
RDA, Treatment Coordinator – Lancaster
I have been in orthodontics for 27 years and have worked for Dr. Theurer since 1989. I really love getting to know our patients. I enjoy finding out what is going on in their lives, all the activities, sports, dances, and plays that they have while they are in braces. I especially like meeting them outside the office because it feels like they are friends. The team I work with is great, and we have such great times together. Dr. Theurer is a lot of fun to have been around all these years.
I am married and have four children. I also have two dogs and a cat, but my dog, Fatty, is my favorite! I am originally from Ventura, CA, and moved to Lancaster in 1973.
Karen
RDA, Insurance Coordinator – Lancaster and St. George
I have been in Orthodontics for 12 years and have been with Dr. Theurer the entire time. I most enjoy patients coming to the office excited about what we are going to do to enhance their smiles. I enjoy becoming a part of our patients’ lives and hearing their stories. I love coming to work and being with my friends. We share our lives, family, and tears just like a family. Dr. Theurer is so much fun to work for, always making our day exciting and full of laughs. He always takes time to answer our patients’ questions and enjoys being a part of their lives.
I have two boys and a dog named Maui. I am originally from Long Beach, CA, and have been in Lancaster since 1992.
Shelly
RDA – Lancaster
I have been working in orthodontics for 24 years, and I've worked with Dr. Theurer for 20 of those years. When I was young, I loved going to the dentist and always knew I wanted to work in the dental field. My favorite thing about orthodontics is that I get to provide patient care in an atmosphere that is both fun and professional. I enjoy watching our patient’s self-esteem and confidence build as we create beautiful smiles and help our patients get over any dental fears they have. Our team is special because we have worked together for ten to 20 years. We know how to support and encourage each other. It is like an extended family.
I am married with three children and have lived in Lancaster all my life.
Ava
RDA, Sterilization Coordinator, Lab Technician
I have been in orthodontics for 23 years and have been with Dr. Theurer for eight years. I found out I could use some of my artistic talents when making retainers. It is always fun to combine something you enjoy doing with helping others, like keeping teeth straight with a retainer. I really enjoy knowing that we are helping patients improve their oral health and improving their self-esteem. I like listening to our patients’ stories, about school, the weekend, new adventures, vacations, or just hearing about their favorite TV shows or movies. Our patients have become our extended family. Dr. Theurer and the entire staff enjoy joking, teasing, laughing and having fun all day!
I am married with one daughter and three grandchildren! I am originally from Arizona, but have lived in Lancaster since 1971.
Cheryl
RDA, Inventory Coordinator – Lancaster
I have worked in the field of orthodontics for 17 years and have been with Dr. Theurer for the last 15 years. I really enjoy getting to know our patients and sharing their lives with them. My favorite thing about orthodontics is seeing the great smiles that our patients get from their braces.
I have two children and three pets. I have lived in Lancaster since 1978.
Faye
Appointment Coordinator – St. George
I have been a part of the Theurer Orthodontic Team for almost two years. I enjoy greeting everyone with a smile and a friendly “hello” when they call or come to our office to become part of our orthodontic family. Our patients look forward to their appointments, and I enjoy seeing their lives change and their self-esteem improve. Our team and our doctor love people. They all make sure every person has a better day after they come to our office. I am reminded every day that I have new friends that I haven’t met yet. Show your smile to others, and they will show their smile to you!
I have two daughers, one son, two grandsons and a granddaughter, and a golden retriever named Maverick. I am originally from Lancaster, CA, but have lived in St. George, UT, since 1998.
Jenn
Assistant – St. George
I have been working in orthodontics for less than a year but have worked in dentistry for four years. The thing that inspired me to work in orthodontics was knowing I could make a difference in people’s lives through improving their smile. My favorite thing about orthodontics is that it’s a fun environment where patients want to be. I love seeing patients’ self-esteem improve as their smiles improve. The staff is amazing in our office. They are so much fun to be around! Dr. Theurer is the best boss to work for. He has a genuine compassion for his patients and team.
I have two sisters and two brothers. I am originally from Lancaster, CA, and have lived in St. George, UT, since 1995.
Cheryl
RDH, Treatment Coordinator – St. George
I have been a hygienist for 18 years and joined Dr. Theurer’s team two years ago. I love having fun with people and seeing the changes people go through - from crooked teeth to a beautiful smile! I like to get to know our patients and become a part of their lives. It's fun to see their confidence and self-esteem build as we are changing their lives. This is the best office to work for! All the girls are always laughing and joking with each other. Dr. Theurer makes the atmosphere light and fun! He’s the greatest boss and orthodontist.
I am married and have three step-children and a golden retriever. I am from Lancaster and live between Lancaster and St. George, UT.